Privacy Policy

1. Introduction

Your privacy is very important to us. Magismed Lda (VAT no. 513957871), headquartered at Av. Antero de Quental nº 84, 4710-353 Braga, Portugal, is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store and safeguard your personal data when you visit our website or use our services.

By accessing our website or providing your personal data, you agree to the practices described in this Privacy Policy.

2. Personal Data Collected

Magismed Lda collects the following types of personal data:

  • Contact information: Name, email address, phone number.
  • Health data: If you request an appointment or related services, we may collect information regarding your health history or symptoms.
  • Browsing information: Cookies and other tracking technologies may be used to collect data about your browsing activity on our website, such as device type, location, pages visited, etc.

3. Purpose of Data Collection

Your personal data is used for the following purposes:

  • To process contact requests and schedule consultations with Dr Luís Puga.
  • To send relevant information about the services provided.
  • To personalise your experience on our website.
  • To perform statistical analyses and improve website functionality.
  • To comply with legal obligations.

4. Legal Basis for Data Processing

Your personal data is processed on the basis of:

  • Consent: When you voluntarily provide personal data, such as when booking an appointment or contacting us.
  • Contract performance: To manage requested services, such as appointment scheduling.
  • Legal obligations: To comply with tax and other regulatory requirements.

5. Data Sharing

Magismed Lda does not share your personal data with third parties except when necessary to fulfil the purposes mentioned above (e.g., scheduling appointments), or when required by law.

We may share data with service providers who support our website operations, such as hosting providers, analytics services, or payment processors. These providers only access your data as needed to perform contracted services.

6. Protection of Personal Data

Magismed Lda implements technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. However, no method of data transmission or digital storage is 100% secure, and we therefore cannot guarantee absolute security.

7. Data Retention

Your personal data will be retained for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, tax or accounting obligations. Once no longer required, the data will be securely deleted.

8. User Rights

Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:

  • Right of access: To know what personal data we hold about you.
  • Right to rectification: To correct inaccurate or incomplete data.
  • Right to erasure: To request the deletion of your personal data, where legally applicable.
  • Right to restriction: To request that processing of your data be limited.
  • Right to data portability: To request your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: To object to the processing of your personal data.

To exercise any of these rights, please contact us at: [email protected]

9. Cookies

Our website uses cookies to enhance user experience and analyse site performance. For more information on our use of cookies, please refer to our Cookie Policy.

10. Changes to the Privacy Policy

Magismed Lda reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page and take immediate effect upon publication. We recommend reviewing this page regularly to stay informed of updates.

11. Governing Law

This Privacy Policy is governed by the laws of Portugal and the European Union, including the General Data Protection Regulation (GDPR).

12. Contact

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at: [email protected]